Please contact us as soon as possible and include: the email address used to place the order, order date and time,
order value, and payment method. We'll be able to resolve the issue once we have this info.
All orders placed will be processed together when the pre order ends. Please refer to the estimated delivery times
seen during checkout. We'll send your tracking information as soon as your order has been shipped.
We know how annoying customs can be sometimes, so we’re more than happy to help you out. Let us know what customs
needs from you, your order number and any other related information. We’ll try our best to get everything taken care
of as soon as possible.